BreatheEasy 支持

客服:support@corrin.cc;目标回复时间:2 个工作日。

常见处理

登录码未收到:检查垃圾邮件、邮箱拼写并等待几分钟后重试。同步:保持登录和联网,在设置中查看状态并手动重试。AI:确认登录与同意;额度或服务异常时应用会使用本地教练。购买:确认相同 Apple ID 后使用“恢复购买”,取消订阅请前往 Apple ID 的订阅设置。

联系时请提供

应用版本、iPhone/iOS、语言、问题时间、网络状态和复现步骤。不要发送验证码、会话令牌、完整 AI 对话、购买收据或敏感健康资料;截图应先遮盖个人信息。

数据和账号

应用内可导出或删除云账号,并可单独清除本机数据。删除账号不等于取消 Apple 订阅。详细步骤:https://breathefree.corrin.cc/delete-account。

紧急情况

客服不提供急救或危机响应。胸痛、严重呼吸困难或自伤风险请立即联系当地急救或危机服务。


BreatheEasy Support

Support: support@corrin.cc; target response: 2 business days.

Common steps

Missing code: check spam and email spelling, wait a few minutes, and retry. Sync: remain signed in and online, check Settings, and retry manually. AI: confirm sign-in and consent; the app uses the local coach on quota or service failure. Purchases: use the same Apple ID and Restore Purchases; cancel from Apple ID subscription settings.

Include with a request

Provide app version, iPhone/iOS, language, issue time, network state, and reproduction steps. Never send verification codes, session tokens, full AI chats, receipts, or sensitive health data; redact screenshots first.

Data and account

Export or delete the cloud account in-app and clear local data separately. Account deletion does not cancel an Apple subscription. Details: https://breathefree.corrin.cc/delete-account.

Emergencies

Support is not an emergency or crisis service. For chest pain, severe breathing difficulty, or self-harm risk, contact local emergency or crisis services now.